At Pro Travel Guides, we strive to ensure your satisfaction with every purchase. Here is our refund and return policy:
- Eligibility for Returns: Returns are accepted within 7 days of delivery, provided the item is unused, in its original packaging, and in the same condition as delivered.
- Refund Method: Refunds are processed in cash and handed over to the customer during the return pickup or at the time of item exchange.
- Return Process: To initiate a return, please contact our customer support team with your order details. Our team will guide you through the process.
- Non-Returnable Items: Certain items, such as perishable goods or customized products, are not eligible for returns unless they arrive damaged or defective.
Contact us: [email protected]