Welcome to Pro Travel Guides! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Use
- All content on this website, including images and descriptions, is owned by Pro Travel Guides and may not be copied or used without permission.
2. Orders and Payments
- Payment Method: We only accept Cash on Delivery (COD) as a payment method.
- All orders are confirmed only after receiving your shipping details and confirmation of intent to purchase.
- Prices listed on the website are subject to change without prior notice.
3. Shipping and Delivery
- Orders are typically shipped within 2-5 business days, depending on the delivery location.
- Shipping fees, if applicable, will be communicated at the time of checkout.
- We will provide tracking details for your order once it is dispatched.
4. Returns and Refunds
- Returns are accepted within 7 days of delivery if the item is unused, in its original condition, and packaging.
- Refunds are processed in cash at the time of return pickup or item exchange.
- Items not eligible for returns include perishable goods, customized products, or items damaged due to customer misuse.
5. Customer Responsibilities
- Ensure accurate delivery details are provided at the time of placing the order.
- Be available to accept delivery at the specified address.
- Inspect the item upon delivery and report any issues within 24 hours of receiving the product.
6. Limitation of Liability
- Pro Travel Guides is not liable for delays caused by factors beyond our control, such as courier delays or natural disasters.
- We are not responsible for any damages resulting from improper use of the products purchased.
7. Privacy
- Your personal details are collected solely for the purpose of processing your order and delivering it to you. We will never share your information with third parties without your consent.
8. Changes to Terms
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our website implies acceptance of any changes.
For further questions or concerns, please contact our customer support team. Thank you for choosing Pro Travel Guides!